Privacy Policy

1. Information We Collect

1.1 We adhere to the "data minimization" principle, collecting only what is essential to provide our services:

• User ID set by the user during registration
• Account balance and transaction history
• API call logs (used for billing, troubleshooting, and optimization)
• Dialogue prompts and file contents voluntarily provided by the user (strictly used for real-time AI generation)

1.2 We do not actively collect personally identifiable information (PII) such as real names, ID numbers, phone numbers, or physical addresses.

2. How We Use Information

2.1 The information we collect is used exclusively for the following purposes:

• Providing, maintaining, and optimizing AI services
• Account balance management and billing settlement
• Troubleshooting system failures and security risks
• Improving product experience and feature iteration

2.2 We will not use user information for any purposes other than those stated above.

3. Information Sharing & Disclosure

3.1 We never sell, rent, or trade your personal information to third parties.

3.2 We only share necessary information with third parties under the following circumstances:

• With the user's explicit consent
• With essential third-party service providers (e.g., AI model providers, payment processors like Paddle), all bound by strict confidentiality agreements
• When mandated by laws, regulations, judicial authorities, or administrative agencies

4. Third-Party Services & Data Processing

4.1 This platform utilizes third-party AI model providers and cloud infrastructure for compute and storage capabilities. User dialogue data and files are transmitted securely via encrypted protocols strictly for real-time processing.

Cross-Border Data Note: Because our infrastructure and AI partners operate globally (including the US and Asia), your data may be processed across different regions in accordance with standard industry security practices.

4.3 Payment services are provided by Paddle. Account and transaction information related to payments are processed by Paddle in accordance with their respective Privacy Policy.

5. Cookies & Local Storage

We use local storage technology solely to save session states and user preferences. We do not use it for cross-site tracking, nor do we collect browsing history. You may clear local storage data at any time via your browser settings.

6. Data Security

We rely on industry-standard cloud infrastructure (e.g., Cloudflare) to provide encrypted transmission and data isolation. While we take reasonable precautions to protect your data, no internet-based service can guarantee 100% security.

7. User Rights (GDPR & CCPA Compliance)

You have the right to access, correct, or delete your account information and associated data ("Right to be Forgotten"). To exercise these rights, please contact us via our support email. We will process your request within a reasonable timeframe.

8. Policy Updates

This Privacy Policy may be updated in accordance with business developments or legal requirements. Updated versions will be posted on this page. For significant changes, we will notify users through reasonable means.